FAQ
betjili — Detailed Answers on Deposits, Bonuses, VIP and Withdrawals
This page provides detailed answers to the most frequently asked questions from Bangladeshi players about depositing money, claiming the welcome bonus, receiving VIP cashback and withdrawing funds at betjili. If you cannot find your question here, check our support section below.
Table of Contents for This FAQ Page
Payments and Deposits
Deposits
At betjili you can currently deposit using bKash, Nagad, Rocket, Upay and bank transfer. Major private banks in Bangladesh such as Dutch-Bangla Bank, BRAC Bank and Islami Bank support direct transfers. All methods are easy to use and process quickly.
The minimum deposit at betjili across all payment methods is ৳500. Whether you use bKash, Nagad, Rocket, Upay or bank transfer, this ৳500 limit applies. Log in at the betjili Login page and go directly to the Cashier section to make a deposit.
To deposit with Nagad, log in to your betjili account, go to the Cashier page, select "Deposit" and choose Nagad. Send money from your Nagad app to the betjili Nagad number shown on that page. Enter the transaction ID and amount correctly and submit — funds are usually credited quickly.
Information about any separate charges for deposits at betjili is provided at the time of account registration. However, the mobile wallet providers (bKash, Nagad, Rocket, Upay) or the bank may apply their own transaction fees — those are entirely subject to the respective provider's policy.
First confirm in the bKash app that the transaction was successful and save the transaction ID. Check that all deposit details were entered correctly on the betjili Cashier page. If the problem continues, contact betjili's 24/7 live chat support with the transaction ID — the team is ready to assist in Bengali.
betjili accepts deposits by bank transfer. Major commercial banks in Bangladesh such as Dutch-Bangla Bank, BRAC Bank, Islami Bank and Dhaka Bank support transfers. The specific account details for each bank are available on the Cashier page. The minimum amount is ৳500.
Bonuses and Offers
Welcome Bonus
betjili offers a 150% bonus on your first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 adds ৳1,500 in bonus, bringing the total balance to ৳2,500. To receive the maximum bonus, deposit ৳13,400 or more — the full ৳10,000 bonus is then added, giving a total balance of ৳23,400. A wagering requirement must be met before this bonus can be withdrawn.
Yes, betjili generally allows bonuses to be cancelled through account settings or via support. However, cancelling a bonus will also cancel any winnings earned from it. It is recommended to read the terms and conditions carefully before cancelling, as specific conditions may apply.
A wagering requirement is the total amount you must bet before winnings from a bonus can be withdrawn. betjili's welcome bonus has a wagering requirement of 15 times the bonus amount. Example: a ৳1,000 deposit earns a ৳1,500 bonus, so the wagering requirement = ৳1,500 × 15 = ৳22,500. Once ৳22,500 in bets is completed, the bonus winnings become withdrawable.
Slot games, fishing games and most casino games generally count towards wagering. Games in the slots section typically count at the full 100%. Some live casino games may count partially. For an accurate list, check betjili's bonus terms and conditions or contact the support team.
Every bonus at betjili has a set validity period. If the wagering requirement is not completed within that time, the bonus balance and any winnings earned from it are forfeited. Your original deposited funds always remain in your account. Full details about each bonus's validity period are available on the terms and conditions page.
betjili's weekly reload bonus gives a 30% bonus on a qualifying deposit once per week, up to a maximum of ৳5,000, with an 18× wagering requirement. Example: depositing ৳2,000 earns a ৳600 bonus, and the wagering requirement will be ৳600 × 18 = ৳10,800. The minimum deposit is ৳500.
Exclusive Membership
VIP Benefits
betjili VIP members receive weekly cashback, priority withdrawal processing and dedicated account support. The higher the tier, the higher the cashback rate. To learn more about the VIP programme, visit the betjili VIP page.
Cashback is calculated on the net loss for the week — that is, total amount lost minus total amount won during the week, with the applicable percentage applied to the result. Example: a Silver member with a net loss of ৳20,000 in a week receives ৳20,000 × 0.5% = ৳100 cashback — that is the maximum rate for that tier.
betjili has three VIP tiers: Bronze — up to 0.3% weekly cashback; Silver — up to 0.5% weekly cashback; Gold — up to 0.8% weekly cashback. The Gold tier carries the most benefits and is the most rewarding for active players.
VIP tier upgrades at betjili are based on regular activity and betting volume in your account. The more consistently you play, the greater the chance of moving up to a higher tier. To find out the specific criteria for tier upgrades, contact betjili's support team via live chat.
betjili VIP weekly cashback credited to your account can be withdrawn or used in games, subject to the applicable conditions. For details on the cashback wagering requirement and applicable rules, visit the responsible gaming page and contact support.
The betjili cricket deposit bonus applies to all account holders — 40% of the deposit, up to a maximum of ৳6,000, with a 15× wagering requirement and a minimum deposit of ৳500. Example: depositing ৳2,000 earns a ৳800 bonus and the wagering requirement is ৳800 × 15 = ৳12,000. This offer can be claimed once per day for cricket betting.
Payouts and Withdrawals
Withdrawals
Withdrawal requests at betjili are generally processed within 30 minutes to 3 hours. This applies to all methods — bKash, Nagad, Rocket and Upay. Bank transfers may take slightly longer depending on the bank's own processing time.
The minimum withdrawal amount at betjili is ৳1,000. No amount below this can be withdrawn. Account verification must be complete and any applicable bonus wagering requirements must be met before a withdrawal can be made.
Withdrawals at betjili do not normally stay pending for more than 3 hours. If it takes longer, first confirm that your account verification is complete and that the wagering requirements have been met. If the issue remains, contact 24/7 live chat support with your withdrawal ID.
Withdrawals at betjili can only be made to a wallet or bank account registered in your own name. Funds cannot be transferred to another person's bKash, Nagad, Rocket or Upay number. This is a mandatory policy to ensure security and prevent fraud. It is important to provide accurate personal details when registering your account.
Bonus balance cannot be withdrawn directly — the applicable wagering requirement must be completed first. Example: a ৳13,400 deposit that earns a ৳10,000 bonus has a wagering requirement of ৳10,000 × 15 = ৳1,50,000. The portion corresponding to the original deposit may be withdrawable before wagering is complete — ask support for details.
To open an account and make deposits or withdrawals at betjili, a member must be at least 21 years old. Participation by anyone under this age is strictly prohibited. Proof of age may be required during account verification.
Have more questions?
Our Support Team is always here
If you cannot find the answer to your question on this FAQ page, do not worry — betjili's support team is available seven days a week, 24 hours a day. You can reach them in both Bengali and English.
Live Chat Support
After logging in to the site, click the live chat icon. A representative will connect within a few minutes and help resolve your issue in Bengali.
Email Support
For detailed issues you can contact us by email: [email protected] — a reply will be sent as quickly as possible.
Hours of Service
Live chat and email support are available 24/7 — uninterrupted assistance is provided during the BPL season, the T20 World Cup and any other busy period.