betjili Terms and Conditions

These terms apply to all products and services provided on the betjili platform, including sports betting, live casino, slots, card games and other online gaming services.

1.1 Binding Nature of Terms

1. By accessing or using this platform, you are legally bound by these terms.
2. betjili reserves the right to change these terms at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.
3. If any part of these terms is unclear, please contact the betjili customer support team.
4. This document is written in English and this is the authoritative version.

1.2 Legal Entity

betjili is an online gaming and betting platform that provides services in English for Bangladeshi users. The platform follows international standards for security and fair play.

2.1 Registration Eligibility

1. To open an account on betjili, the applicant must be at least 21 years of age. betjili may at any time request a national identity card or other government-issued ID to verify age.
2. Each person may operate only one account. If multiple accounts are found under the same person's name, those accounts will be cancelled and the funds held may be forfeited.
3. All information provided at the time of registration must be true and accurate. Providing false information may result in account closure.
4. For changes to account details such as mobile number or email, betjili's verification process must be followed.

2.2 Account Security

1. It is your responsibility to keep your account password and login details completely confidential.
2. Allowing any other person to use your account is prohibited.
3. If you suspect unauthorised access to your account, you must notify betjili customer support immediately.
4. betjili will not be liable for any loss resulting from unauthorised use of your account if you did not report it in time.

3.1 Deposits

1. The minimum deposit amount on betjili is ৳500 (five hundred taka). This applies equally to every payment method.
2. Accepted payment methods are: bKash, Nagad, Rocket, Upay and bank transfer (major commercial banks including Sonali Bank, Dutch-Bangla Bank and BRAC Bank).
3. A successful deposit is usually credited to your account automatically. If for any reason a deposit is not reflected in your account, please contact customer support with proof of payment.
4. Deposits from third-party accounts or cards are not accepted. It is advisable for deposits and withdrawals to be made using the same method.

3.2 Withdrawals

1. The minimum withdrawal amount from betjili is ৳1,000 (one thousand taka).
2. Withdrawal requests generally take 30 minutes to 3 hours to process.
3. Before submitting a withdrawal request, make sure your account has been fully verified. Withdrawal requests from unverified accounts may be rejected.
4. Bonus funds for which the wagering conditions have not been met cannot be withdrawn.
5. betjili reserves the right to temporarily hold any unusual withdrawal request for investigation.

Various bonuses and promotional offers are available on betjili. Each bonus has its own terms which must be read carefully before claiming.

4.1 Welcome Bonus

1. New members will receive a 150% bonus on their first deposit, up to a maximum of ৳10,000.
2. A minimum deposit of ৳500 is required to receive this bonus.
3. Bonus wagering requirement: the bonus amount must be wagered 15 times before withdrawal. For example: a ৳1,000 deposit earns a ৳1,500 bonus, giving a total balance of ৳2,500; before withdrawal, ৳1,500 × 15 = ৳22,500 must be wagered.
4. The welcome bonus can be received only once per account.

4.2 General Terms for Other Bonuses

1. betjili weekly reload reward: 30% bonus on qualifying deposits each week, up to a maximum of ৳5,000; wagering requirement 18x.
2. betjili Friday special deposit offer: 50% bonus on Friday deposits, up to a maximum of ৳8,000; wagering requirement 20x.
3. betjili cricket deposit bonus: 40% bonus on deposits made for betting in the cricket section, up to a maximum of ৳6,000; wagering requirement 15x.
4. betjili birthday special gift: up to ৳1,500 reward during the birthday month registered on a verified account; wagering requirement 10x.
5. betjili refer a friend reward: on a successful referral, both parties receive up to ৳2,000 each; wagering requirement 12x.

5.1 General Betting Rules

1. A confirmed bet cannot be changed or cancelled, unless betjili offers a cash-out option in specific cases.
2. betjili reserves the right to cancel any bet that was accepted incorrectly due to a technical error.
3. betjili sets the maximum bet limit on the same selection in an event, and this limit may change.
4. For live betting, odds may change at any time. A bet will be calculated at the odds applicable at the time it is confirmed.

5.2 Event Cancellation and Unresolved Results

1. If an event is cancelled in full, the stake for the related bet will be refunded.
2. If an event is cancelled after it is partly completed, the rules for determining the result apply separately for each sport.
3. If there is a dispute over a result, the decision of the relevant sports authority will be considered final.

5.3 Casino Games

1. All casino games available on the betjili platform are operated by third-party game providers. Each game has its own RTP and rules.
2. If a game is interrupted mid-play due to a technical error, betjili will take action in accordance with the rules of the relevant game provider.
3. Game outcomes are determined through RNG (Random Number Generator) technology and are completely unbiased.

betjili is committed to maintaining an honest and transparent environment. The following activities are strictly prohibited and will result in immediate account closure.

• Operating multiple accounts under the same person, or opening an account under another person's identity.
• Using false information or a fake identity to abuse bonus benefits.
• Attempting to gain unfair advantage through platform software, systems or strategies.
• Engaging in harassing or abusive behaviour towards other members or betjili staff.
• Using the platform for money laundering or illegal financial transactions.
• Using automated bots or scripts to play games or place bets.
• Attempting to influence game results using third-party tools.
• Selling, transferring or renting out an account.

7.1 Account Closure by betjili

1. In the event of a breach of terms, betjili may suspend or permanently close any account without prior notice.
2. An account may be temporarily restricted while an investigation is ongoing. During this time, deposits and withdrawals will be suspended.
3. If fraudulent activity is proven, all funds in the account will be forfeited.

7.2 Voluntary Closure by the Member

1. You may request to close your account at any time.
2. Any unresolved bets or pending transactions must be settled before the account is closed.
3. As part of responsible gaming, temporary or permanent self-exclusion options are also available.

8.1 Service Availability

1. betjili makes every effort to keep its service running at all times, but the service may be temporarily unavailable due to maintenance or technical reasons.
2. betjili is not liable for any bet lost due to technical errors, network issues or server downtime.
3. betjili will not be held responsible for any errors in third-party game provider software.

8.2 Betting Risk

1. Online betting and gaming carry financial risk. Do not use money for betting that, if lost, would affect your daily life.
2. betjili does not guarantee winnings and cannot predict game outcomes.
3. Past results are not indicative of future results.

betjili takes the protection of your personal information very seriously. Please read our Privacy Policy to learn in detail about how your information is collected, stored, and used.

9.1 Data Collection & Use

1. Personal information provided at registration is used to deliver services, verify identity, and ensure security.
2. betjili uses SSL encryption and other advanced security technologies to keep your financial and personal information safe.
3. betjili never sells your information to unauthorised third parties.
4. Information may need to be disclosed to authorities due to legal obligations.

betjili believes that gaming is a form of entertainment that should always be enjoyed responsibly. You will find detailed guidance in our Responsible Gaming Guidelines.

10.1 Responsible Gaming Policy

1. Use all betjili services for entertainment purposes only. Gaming should not be used as a source of income.
2. Set a fixed budget and do not spend beyond it.
3. If you feel that gaming is having a negative impact on your life, use betjili's Self-Exclusion option.
4. betjili takes all steps to restrict accounts for those under 21 years of age.

1. betjili reserves the right to change, amend, or update these terms and conditions at any time.
2. In the case of significant changes, betjili will try to notify members via email or through the platform.
3. Updated terms and conditions will take effect from the date of publication.
4. Continued use of the platform after changes have been made will be considered an acceptance of the new terms.
5. If the new terms are not acceptable to you, you may request that your account be closed.

If you have any questions or comments about these terms and conditions, please contact betjili's customer service team. For answers to more general questions, visit our FAQ page.

12.1 Support Channels

• Live Chat: 24 hours a day, 7 days a week — support is available in both Bengali and English.
• Email Support: 24/7 service — direct responses available in Bengali and English.

12.2 Complaint Resolution

1. If you have any complaint or dispute, please first try to resolve it through customer service.
2. betjili takes all complaints seriously and tries to resolve them as quickly as possible.
3. If a matter cannot be resolved through customer service, it can be escalated to betjili's management team.