betjili's Privacy Policy

betjili is an online entertainment platform that provides casino games, slots, live casino, and various sports betting services including cricket for Bangladeshi users. By visiting betjili's website (betjilivip.cam) and registering on it, you are considered to have fully accepted the terms of this privacy policy.

This document applies to all services on the betjili platform — including the mobile app, website, and services provided through any digital channel. This policy covers account management, financial transactions, support services, and promotional activities.

betjili's services are for persons aged 21 or older only. This platform does not intend to collect or store information from minors.

betjili collects various types of information to operate its services. This information may be collected directly from the user, or automatically from the user's device and browsing behaviour.

2.1 Directly Collected Information

• Full name, date of birth, and national identity card details (for identity verification)
• Mobile number and email address
• Residential address
• Financial transaction information — related to bKash, Nagad, Rocket, Upay, and bank transfers
• Login credentials (stored in encrypted form)
• Information provided when contacting support services

2.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Pages visited on the platform and session duration
• Gaming activity, betting history, and win/loss records
• Deposit and withdrawal transaction logs
• Preferences and usage patterns collected through cookies

2.3 Information Received from Third Parties

To verify identity, prevent fraud, and ensure security, betjili may receive supplementary information from approved third-party verification services.

betjili uses the information collected only for legitimate and specific purposes. The main reasons your information is used are detailed below:

1. Account Management: Completing the registration process, ensuring login security, and keeping account information up to date.
2. Financial Transactions: Processing deposits and withdrawals, maintaining transaction records, and ensuring financial security.
3. Service Improvement: Analysing user experience to improve the gaming experience and platform performance.
4. Promotional Communications: Sending information about bonus offers, new games, and special promotions (based on user consent).
5. Security and Fraud Prevention: Detecting suspicious activity and maintaining the overall security of the platform.
6. Legal Compliance: Storing and providing information in accordance with applicable laws and regulations.
7. Support Services: Resolving user issues through 24/7 live chat and email.

To support responsible gaming, betjili analyses user gaming behaviour and provides assistance when needed.

betjili does not sell your personal information to third parties. However, in certain circumstances information may be shared with the entities listed below:

4.1 Service Provider Partners

Information may be shared to a limited extent with third parties engaged for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, data hosting, and customer support. These partners are required to follow betjili's guidelines and may not use the information for their own purposes.

4.2 Disclosure for Legal Reasons

Information may be disclosed due to a court order, a lawful request from a law enforcement agency, or a legal obligation. In such circumstances we provide only the minimum amount of information required.

4.3 Business Changes

In the event of a merger, acquisition, or significant change to the company's structure, user information may be transferred to the new entity. This policy will remain in effect for the new entity.

The betjili website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser or on your device.

5.1 Use of Cookies

• Essential Cookies: Required to maintain login sessions, ensure security, and operate the core functions of the platform.
• Functional Cookies: Used to remember your language preference, favourite game categories, and personal settings.
• Analytics Cookies: Used to understand website traffic, popular pages, and user behaviour — without any personal identification.
• Targeting Cookies: Help display relevant promotional content based on user interests.

5.2 Cookie Controls

You can disable cookies at any time from your browser settings. However, this may cause some features of the platform to not work correctly.

betjili has adopted the highest standard of technical and organisational measures to protect your personal and financial information.

6.1 Technical Security

• SSL (Secure Socket Layer) encryption — all data transmissions remain encrypted
• Passwords stored using a strong hashing process — no staff member can read them directly
• Two-step verification (OTP) system
• Regular security audits and vulnerability assessments
• Firewall and intrusion detection systems

6.2 Organisational Security

• Only authorised staff are granted access to user information for specific required purposes
• Regular staff training on data protection
• No third party is granted access to information without a confidentiality agreement

6.3 Data Retention Period

betjili retains your information for as long as necessary to meet legal requirements and resolve disputes. Certain information may be retained for a period after an account is closed.

betjili believes users should have full control over their own information. You may exercise the following rights:

7.1 Right of Access

You may request from betjili what information is stored about you. Within a reasonable time we will provide you with a copy of that information.

7.2 Right to Rectification

If the information stored about you is incorrect or incomplete, you may request that it be corrected. This can be done through your account settings or via the support team.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, due to legal obligations, some information may not be deletable before a set period has passed.

7.4 Right to Object to Processing

You may opt out at any time from promotional communications or the use of your information for specific purposes. This can be done by contacting the support team or using the unsubscribe link in emails.

7.5 Right to Data Portability

You have the right to receive your own information in a portable format, which can be transferred elsewhere if needed.

betjili's services are exclusively for adults aged 21 or older. We do not knowingly collect any information from minors.

Age verification is mandatory during the registration process. If a person registers by providing a false age and this is later proven, that account will be closed immediately and the collected information will be securely deleted.

betjili recommends that parents use parental control tools to keep minors away from online gaming.

The betjili platform includes content from game provider studios such as Pragmatic Play, PG Soft, JILI, Evolution, and others. These third-party services are governed by their own privacy policies.

Payment gateways and financial service providers (bKash, Nagad, Rocket, etc.) follow their own privacy policies. When completing a financial transaction you may also fall under the relevant provider's policy.

betjili reserves the right to change or update this privacy policy from time to time. The policy may be revised due to service improvements, the addition of new features, or changes in legal requirements.

For significant changes, betjili will notify registered users by email or through a platform notification. The effective date of the revised policy will always be shown at the top of this page.

If you continue using the platform after an updated policy is published, you are considered to have accepted those changes.

If you have any questions or concerns about this privacy policy, or any request regarding your information, please contact betjili's support team.

• Live Chat: 24/7 live chat is available on the platform — in both Bengali and English.
• Email: [email protected]

Our support team will respond to any request regarding your information within a reasonable time. To learn more about betjili, visit our About Us page.